Audit AI, UI, UX and Experience
A fixed-scope review of any digital experience, human
interface or AI, delivered in five working days. Find
something that needs fixing, and we'll redesign and build it too.
Mission
We build what we'd stand behind.
Work judged on whether it actually works.
Work worth trusting.
Make it work for the person using it, not just the brief.
Only the kind of work we'd defend, line by line.
No filler. No decoration for its own sake. No work we wouldn't use ourselves.
Services
One discipline, six ways to put it to work.
AI Experience Review
A structured heuristic review of your AI product's user experience, delivered in five working days.
See pricingAI Development & Redesign
The design and build work to fix what a review finds, or rebuild an AI experience from scratch.
See pricingProduct Design
Fixed-scope design work on the flows that matter most, wherever the experience lives.
See pricingBrand Identity
A visual identity built to hold up across a real product, not just a pitch deck.
See pricingMotion & Interface Animation
A fixed batch of motion work for an existing product or site.
See pricingReview
A structured heuristic review of your AI product
What's included
- Interaction design
- User flow
- Error handling
- Trust signals
- Transparency
- Escalation paths
- Accessibility
- Tone
What's out of scope
- Implementation or redesign work
- Wireframes or prototypes
- Ongoing retainer, unless agreed separately
"A 92% confidence score, an answer that's wrong, and no way to challenge it." (Trust & Escalation)
Delivered as a prioritised findings report (what's broken, risky, missing, and working) plus a one-hour call to walk through it.
Process
Three to four hours of your time, spread across one week
-
Day 1
Intake
A 30-minute call to confirm scope: what the AI product is, who it's for, and where you think the problems are.
-
Days 1–3
Heuristic review
The structured evaluation runs against the eight areas above, with initial findings and severity ratings drafted.
-
Day 4
Report assembly
Findings are reviewed, severity adjusted where judgement is needed, and the report is assembled.
-
Day 5
Delivery + call
Report delivered. One-hour call to walk through the findings and answer questions.
Pricing
Fixed scope. Fixed price. No surprises. Everything we offer, in one place.
AI Experience Review
Starter
£1,200
Single AI product, up to 20 conversation flows Start with the one that's bothering youStandard
£2,000
Multi-flow or multi-channel AI product Cover the whole flow, not just one partComplex
£3,000
Enterprise agent with integrations or multiple personas Bring the mess, we'll bring the mapAI Development & Redesign
Single flow
£4,500
One flow, redesigned and rebuilt Fix the one that's brokenMulti-flow
£9,000
A connected set of flows, redesigned and rebuilt Rebuild the parts that don't talk to each otherFull redesign
£16,000
Rebuilt end-to-end, from a fresh brief or a completed review Start again, properly this timeProduct Design
Single flow
£3,500
One key flow, redesigned and prototyped One flow, designed properlyMulti-flow
£7,500
A connected set of flows across a product Connect what's currently disconnectedFull engagement
£12,500
End-to-end product design, aligned to a design system Build the system, not just the screensBrand Identity
Website Design
Motion & Interface Animation
Contact
Solutions designed to achieve the exceptional
As an experience innovation business, we exist to empower you and your business to thrive in a rapidly changing and connected world. The most exciting breakthroughs come from combining uncommon connections. We offer solutions designed to achieve the exceptional.
Values
- Honesty first. We say what we find, not what's easiest to hear.
- Judged by outcome. Good design is behaviour you can watch change, not a look.
- No filler. Every deliverable earns its place. Nothing for show.
- Responsible by default. We treat the impact of what we build as our problem, not an afterthought.
- Human and AI, one standard. The same rigour whether the interface is a person or a model.
It's our values that give our work purpose. We care deeply about the transformative impact technology can have on the world and honour our duty to approach it responsibly.
Every experience has a person on the other end of it.
Tell us what you're building, human-facing or AI. We read every message personally, and we'll reply with next steps, not a sales pitch.
Thanks, got it.
We read every message personally, and we'll get back to you shortly.